All Customer Care Service Contacts in Nigeria 2024

Welcome to our comprehensive guide on all customer care service contacts in Nigeria. Whether you have a complaint, a query, or simply need assistance, this guide will provide you with the necessary contact information for various companies and organizations across Nigeria.

All Customer Care Service Contacts in Nigeria 2024
All Customer Care Service Contacts 

We understand the importance of efficient customer service, so we’ve compiled this list to help you easily reach out to the right customer care representatives.

Telecommunication Companies

If you have any issues with your mobile network provider, here are the customer care contacts for some of the major telecommunication companies in Nigeria:

  • MTN Nigeria: Call 180 or send an email to customercare@mtnnigeria.net
  • Airtel Nigeria: Call 111 or send an email to customercare@ng.airtel.com
  • Glo Nigeria: Call 121 or send an email to customercare@gloworld.com
  • 9mobile (formerly Etisalat Nigeria): Call 200 or send an email to care@9mobile.com.ng

Banks

If you have any banking-related inquiries or concerns, here are the customer care contacts for some of the major banks in Nigeria:

  • Access Bank: Call +234 1- 2712005-7 or send an email to contactcenter@accessbankplc.com
  • First Bank of Nigeria: Call +234 1 9052326 or send an email to firstcontact@firstbanknigeria.com
  • Guaranty Trust Bank (GTBank): Call +234 700 48266 6328 or send an email to enquiries@gtbank.com
  • Zenith Bank: Call +234 1 2787000 or send an email to zenithdirect@zenithbank.com

Online Shopping Platforms

If you have any issues with an online shopping platform, here are the customer care contacts for some of the popular platforms in Nigeria:

  • Jumia Nigeria: Call 07006000000 or send an email to service@jumia.com.ng
  • Konga: Call 014605555 or send an email to help@konga.com
  • PayPorte: Call 08099448393 or send an email to customersupport@payporte.com

Utility Service Providers

If you have any concerns or inquiries regarding utility services, here are the customer care contacts for some of the major providers in Nigeria:

  • Electricity Distribution Companies (DISCOs): Contact your specific DISCO for customer care information. Examples include Abuja Electricity Distribution Company (AEDC), Eko Electricity Distribution Company (EKEDC), and Ikeja Electricity Distribution Company (IKEDC).
  • Nigerian Communications Satellite (NIGCOMSAT): Call +234 9 461 8301 or send an email to info@nigcomsat.gov.ng
  • Nigerian Postal Service (NIPOST): Call +234 9 314 9200 or send an email to contactus@nipost.gov.ng

Remember, it’s always a good idea to have your account details or relevant information ready when contacting customer care. This will help expedite the resolution process and ensure that you receive the assistance you need promptly.

We hope this guide has helped provide you with the necessary customer care contacts in Nigeria. If you have any additional contacts or updates, please feel free to share them with us so we can continue to improve this resource for everyone.

Remember, customer care representatives are there to assist you, so don’t hesitate to reach out if you need help. Good luck with your inquiries and may your customer service experiences be positive and productive!

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