Contacting Monopoly Go Customer Service

Contact the Monopoly Go customer service team through their online Help Center, email support, social media, or phone support. Trust Monopoly Go’s expertise, timeliness, friendliness, and commitment to excellence in addressing your needs.

Contacting Monopoly Go Customer Service
Contacting Monopoly Go Customer Service

In-Game Customer Support Option:

  1. Once the game begins, you’ll spot three horizontal lines in the top-right corner of your screen.
  2. Tap on these lines to access the main menu.
  3. From the menu, select the ‘Settings’ option.
  4. Under the ‘Support/Legal’ section, you’ll find ‘Customer Service

Welcome to Monopoly Go, the modern twist on the classic board game that has captured the hearts of millions around the world. Whether you’re a seasoned player or new to the game, it’s important to know that Monopoly Go offers top-notch customer service and support to ensure your gaming experience is nothing short of amazing.

Reach out to their customer service team for any questions, concerns, or assistance to make your gaming journey enjoyable and smooth.

Monopoly Go: Your Ultimate Guide to Customer Service and Support

Welcome to Monopoly Go, the modern twist on the classic board game that has captured the hearts of millions around the world. Whether you’re a seasoned player or new to the game, it’s important to know that Monopoly Go offers top-notch customer service and support to ensure your gaming experience is nothing short of amazing.

Contacting Monopoly Go Customer Service

 

How can I contact Customer Support?

Our support team is ready to assist you with any questions or issues you have. To get in touch, simply follow these steps:

1. Open the game and tap on the hamburger menu.

2. Tap on “Settings” and then select “Customer Service”.

3. Review the FAQ section to find answers to common questions.

4. If you can’t find the answer you need, scroll down and select the option “Chat with us”

5. This will generate a new support ticket, which you can use to contact our team.

When it comes to customer service, Monopoly Go takes pride in providing prompt and efficient assistance to all players. If you have any questions, concerns, or issues, there are several ways you can get in touch with their dedicated support team.

1. Online Help Center

How to Contact Monopoly Go Customer Support

When you find yourself in need of assistance or have questions about the game, there are two convenient ways to connect with the Monopoly Go Customer Support Team:

1. In-Game Customer Support Option:

  • Launch the Monopoly Go game on your mobile device.
  • Once the game begins, you’ll spot three horizontal lines in the top-right corner of your screen.
  • Tap on these lines to access the main menu.
  • From the menu, select the ‘Settings’ option.
  • Under the ‘Support/Legal’ section, you’ll find ‘Customer Service.’
  • Clicking on this option will open the Customer Support Page, where you can find information about various issues and FAQs.
  • If you prefer to reach out directly to the Customer Support team, click on ‘How Can I Contact Customer Support?’
  • Scroll down, and under ‘Need More Help?’ you’ll discover the ‘Chat With Us’ feature. Click on it.
  • Utilize the chat to explain your issue in detail and seek assistance.

2. Contacting Customer Support via the Game’s Website:

  • If you encounter difficulties reaching the team through the app, you can also visit the official Monopoly Go website for assistance.
  • Follow this link and select ‘Monopoly Go!’ from the list of available games.
  • You’ll be directed to the Customer Support Page, where you can access a variety of issues and guides.
  • Review the FAQs to see if your question has already been answered.
  • If you still haven’t found a solution, click on the first option, ‘How Can I Contact Customer Support?’
  • Note that for live chat with the Customer Care Team, it’s best to use the in-game option mentioned earlier.

The first and easiest way to find answers to your questions is by visiting the Monopoly Go Online Help Center. Here, you’ll find a comprehensive collection of FAQs, troubleshooting guides, and step-by-step instructions to help you resolve common issues on your own. The Help Center is available 24/7, making it a convenient resource for players around the clock.

2. Email Support

If you need personalized assistance or have a specific inquiry that is not covered in the Help Center, you can reach out to Monopoly Go’s support team via email. Simply send an email to support@monopolygo.com with your question or concern, and a friendly representative will get back to you as soon as possible. Be sure to provide as much detail as possible to help them better understand and address your issue.

3. Social Media

How to Contact the Developer Team Directly

Another approach could be to reach out to the Developers via their Social Media handles. You may approach the team at @scopely which is the official Twitter handle of Scopely. You can additionally reach out to the team at the official Instagram handle of Scopely. Players should additionally do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.

Monopoly Go understands the power of social media and has an active presence on various platforms. You can follow them on Facebook, Twitter, and Instagram to stay updated on the latest news, promotions, and announcements. Additionally, you can send them direct messages or leave comments on their posts if you have any questions or need assistance. Their social media team is dedicated to providing timely responses and ensuring that players feel heard and valued.

4. Phone Support

If you prefer speaking to a real person, Monopoly Go also offers phone support. You can reach their customer service hotline at 1-800-MONOPOLY (1-800-666-6759). Their friendly and knowledgeable support agents are available during business hours to assist you with any issues or concerns you may have. Whether you need help with game rules, technical difficulties, or any other matter, they are there to provide guidance and ensure you have the best possible gaming experience.

Why Choose Monopoly Go Customer Service?

When it comes to customer service and support, Monopoly Go goes above and beyond to ensure player satisfaction. Here are a few reasons why you can trust them to address your needs:

1. Expertise: The Monopoly Go support team consists of experienced professionals who are well-versed in the game and its intricacies. They have a deep understanding of the rules, gameplay mechanics, and technical aspects, allowing them to provide accurate and reliable assistance.

2. Timeliness: Monopoly Go understands that time is of the essence, especially when you’re eager to get back to playing. That’s why they strive to respond to customer inquiries and resolve issues as quickly as possible. Their goal is to minimize any disruptions to your gaming experience.

3. Friendliness: Monopoly Go values each and every player and treats them with the utmost respect and friendliness. Their support agents are trained to provide warm and welcoming assistance, ensuring that you feel comfortable reaching out to them for help.

4. Commitment to Excellence: Monopoly Go is committed to delivering an exceptional gaming experience. They continuously strive to improve their customer service and support processes, taking player feedback into account and implementing necessary changes.

So, the next time you have a question, concern, or simply want to share your love for Monopoly Go, don’t hesitate to reach out to their customer service team. They are there to make your gaming journey as enjoyable and smooth as possible.

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