Marc Jacobs Customer Service Number

Marc Jacobs customer service representatives are available to answer your questions on domestic orders via chat, by email at or at 877-707-6272, between 8am and 11pm ET every day of the week.

Women's The Mini Sack bag | MARC JACOBS | 24S-Marc Jacobs Customer Service Number
Marc Jacobs bag

When it comes to luxury fashion, Marc Jacobs is a name that needs no introduction. Known for their iconic designs and impeccable craftsmanship, Marc Jacobs has become a favorite among fashion enthusiasts around the world. But what happens when you have a question or need assistance with your Marc Jacobs purchase? That’s where their customer service team comes in.

Whether you have a query about sizing, want to track your order, or need help with a return or exchange, Marc Jacobs’ customer service is always ready to assist you. One of the easiest ways to get in touch with them is by phone. The Marc Jacobs customer service number is a convenient and efficient way to connect with a representative who can help resolve your concerns.

Marc Jacobs Contact Number For Us Customers

The Marc Jacobs customer service phone number for US customers is (877) 707-6272, and their working hours are Monday through Friday, 8:00 AM to 11:00 PM

So, what is the Marc Jacobs customer service number? Well, the exact number may vary depending on your location and the specific Marc Jacobs store or website you made your purchase from. To find the correct customer service number, you can visit the official Marc Jacobs website and navigate to the “Contact Us” or “Customer Service” section. There, you’ll find the relevant contact information, including the phone number to reach out to their customer service team.

When you call the Marc Jacobs customer service number, you can expect to be greeted by a friendly and knowledgeable representative who is dedicated to providing you with the best possible assistance. They are trained to handle a wide range of inquiries and are committed to ensuring your satisfaction as a Marc Jacobs customer.

Whether you have a question about a specific product, need help with an online order, or require assistance with a return or exchange, the customer service team at Marc Jacobs is there to guide you every step of the way. They can provide you with detailed information about their products, help you navigate their website, assist with sizing and fit queries, and address any concerns you may have about your order.


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In addition to the phone support, Marc Jacobs also offers customer service through other channels. You can reach out to them via email or through their social media platforms. These alternative methods of contact can be especially useful if you prefer written communication or have a non-urgent query that doesn’t require an immediate response.

When contacting Marc Jacobs customer service, it’s important to have your order details or any relevant information ready. This will help the representative assist you more efficiently and effectively. They may ask for your order number, shipping address, or any other relevant details to better understand and resolve your query.

Remember, the Marc Jacobs customer service team is there to help you, so don’t hesitate to reach out to them if you have any questions or concerns. They are dedicated to providing exceptional service and ensuring that your experience with Marc Jacobs is nothing short of excellent.

So, the next time you need assistance with your Marc Jacobs purchase, pick up the phone and dial their customer service number. You’ll be connected with a friendly and knowledgeable representative who will go above and beyond to assist you. Whether it’s a simple question or a more complex issue, you can trust Marc Jacobs’ customer service to provide you with the support you need.


Where Is Marc Jacobs Headquarters Located?

  • New York, NY
    Marc Jacobs International, LLC Company Profile | New York, NY | Competitors, Financials & Contacts – Dun & Bradstreet.

Is Marc Jacobs Considered A Luxury Brand?

Yes Marc Jacobs is a luxury brand. The eponymous Marc Jacobs brand is the brainchild of the former Louis Vuitton Creative Director, who transformed the brand from more than a luxury luggage label to the forefront of the fashion world. Marc Jacobs studied womenswear design at Parsons the New School for Design.

Why Was Marc By Marc Jacobs Discontinued?

Marc Jacobs confirms the discontinuation of Marc by Marc Jacobs. As announced last June, the new strategy for the American fashion label, which is controlled by French group LVMH, involved the abandonment of the Marc by Marc Jacobs line in order to focus exclusively on the Marc Jacobs label.

Can I Get A Refund From Marc Jacobs?

We are happy to accept returns for merchandise purchased on that has not been worn, washed, or altered, with tags still attached and in the original packaging (box, sunglasses case, garment bag, etc), within 30 days of purchase. Items marked ‘Final Sale’ cannot be returned.

What Did Marc Jacobs Do At Louis Vuitton?

In 1994, Jacobs produced his first full collection of menswear. In 1997, Jacobs was appointed Louis Vuitton’s creative director, where he created the company’s first ready-to-wear clothing line.

What Is Marc Jacobs No Return Policy?

Items purchased at a discounted price may not be returned. Merchandise purchased at department stores, airports / duty free stores may only be returned to the original point of sale. E-commerce purchases from may be exchanged in Marc Jacobs stores for store credit within 30 days of purchase.

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