Eko Electricity Distribution Company EKEDC Customer Care Line in Nigeria. 0708 067 1170 0700 123 5666. Email. customercare@ekedp.com
As an EKEDC (Eko Electricity Distribution Company) customer, it’s important to have access to reliable customer care contacts. Whether you have a billing inquiry, a service request, or simply need assistance with your electricity supply, knowing who to reach out to can make all the difference in resolving your concerns quickly and efficiently.
Why Contact EKEDC Customer Care?
Before we dive into the contact details, let’s take a moment to understand why you might need to get in touch with EKEDC customer care. Here are a few common reasons:
- Electricity billing issues
- Power outage or interruption
- Service connection or disconnection
- Meter-related concerns
- Payment-related queries
- Report electrical faults or emergencies
Contacting EKEDC Customer Care
Now that you know why you might need to contact EKEDC customer care, let’s explore the various ways you can reach out to them:
1.EKEDC Phone Number And Whatsapp Number
The quickest and most direct way to get in touch with EKEDC customer care is by phone. You can call their dedicated helpline at 0708 065 5555. This helpline is available 24/7, so you can reach out at any time, day or night, to report an issue or seek assistance.
2. Email
If you prefer written communication or have a non-urgent query, you can send an email to EKEDC customer care at customercare@ekedp.com. Make sure to provide a detailed description of your concern or request, along with your contact information, so that they can assist you effectively.
3. Social Media
For those who are active on social media platforms, EKEDC has a strong online presence. You can reach out to them on their official social media accounts:
- Facebook: Eko Electricity Distribution Company
- Twitter: @EKEDP
- Instagram: @ekolectricity
Feel free to send them a direct message or leave a comment on their posts. Their social media team is usually quite responsive and can help address your concerns or redirect you to the appropriate channels.
4. Address
If you prefer face-to-face interaction or need to visit an EKEDC office, you can find their main office at:
24/25 Marina Road, Marina, Lagos Island, Lagos, Nigeria.
Make sure to check their official website or call their helpline beforehand to confirm the office hours and any specific requirements for visiting.
Tips for Contacting EKEDC Customer Care
When reaching out to EKEDC customer care, keep the following tips in mind to ensure a smooth and effective interaction:
- Be clear and concise: Clearly state your concern or request, providing all the necessary details.
- Provide relevant information: Have your account number, meter number, or any relevant documents handy when contacting customer care.
- Be patient: Customer care representatives are there to assist you, but they may be dealing with a high volume of inquiries. Stay patient and polite.
- Follow up if necessary: If you don’t receive a response or your issue isn’t resolved, don’t hesitate to follow up with EKEDC customer care.
Remember, EKEDC customer care is there to help you. Reach out to them whenever you have a concern or need assistance, and they will do their best to address your needs promptly.
