Contact Bolt Customer Care Support
- Email: lagos-signup@bolt.eu
- Mondays to Fridays: 9am to 4pm
- In-Person support address-11 Providence Street, Lekki.
Office hours
- Mondays to Fridays: 9am to 3pm
Wherever you are in Lagos, count on Bolt for rides in minutes! From Murtala Mohammed International Airport Ikeja to the Island, Bolt is a tap of a button away.
How to contact Bolt Customer Care Support
- Click the red triangle in the bottom left corner of the active order screen.
- Click Customer support then Request callback.
- Briefly describe the issue before submitting the request (if you are hard of hearing, please state that at the beginning of the message
Get in touch with the Support team
Bolt’s Support team works around the clock to help you, no matter the problem.
If you experience app issues, see an unknown charge, or just have a general question, you can contact the Support team in several ways:
- In-app — when you go to the main menu in the Bolt app, tap Support;
- Via local email address;
- By calling, if this option is available in your city.
How Do You Call Bolt Without The App?
Running an app which requires location services to be switched on might be tricky if your internet connection is limited. If that’s the case but you still need a ride, just open a browser on your computer or phone and request a Bolt without opening (… or even downloading) the app.28
Is Uber Better Than Bolt In Nigeria?
The ride-hailing competition in Nigeria between Uber and Bolt is fierce. Both platforms offer advantages and drawbacks, with neither emerging as the clear winner. While users appreciate the convenience of these services, their experiences often hinge on individual driver behavior, payment disputes, and safety concerns
How Can I Join Bolt In Nigeria?
Becoming a driver in Nigeria
- Go to driver sign up page to register.
- If you have three or more vehicles, you can register as a fleet owner.
- Once you have completed your registration and your documents have been verified, you will receive an invitation by email to attend an onboarding session.
