Contact Kuda Customer Service

Contact Kuda customer service for assistance via call 0700022555832 or send an email to fraud@kuda.com or help@kuda.com

Press & Media | Kuda | The Money App for Africans-Contact Kuda Customer Service
Contact Kuda Customer Service

Do you have a question about your Kuda account or need assistance with a transaction? Look no further! Kuda’s customer service team is here to help. Whether you prefer to reach out via phone, email, or social media, we’ve got you covered.

Nigerian Banking services are offered by Kuda Microfinance Bank (RC796975) with a registered address at 1-11 Commercial Avenue, Yaba, Lagos, Nigeria

Contacting Kuda Customer Service

When it comes to contacting Kuda customer service, you have a few options:

1.Kuda Whatsapp Number

There is no public Kuda WhatsApp number.

2. Phone Support

If you’re still not sure about the card transaction, please call 0700022555832 or send an email to fraud@kuda.com or help@kuda.com

If you have an urgent issue or prefer to speak with a representative directly, you can reach Kuda’s customer service team by phone. Simply dial our toll-free number: 1-800-KUDA-HELP. Our friendly and knowledgeable agents are available to assist you from Monday to Friday, 9:00 AM to 5:00 PM.

3. Email Support

If you have a non-urgent inquiry or prefer written communication, you can send an email to our customer service team at support@kuda.com. Please provide as much detail as possible about your issue or question so that we can assist you efficiently. Our team strives to respond to all emails within 24 hours.

4. Social Media

Connect with us on social media! We are active on Facebook, Twitter, and Instagram. You can send us a direct message or leave a comment on our posts, and our social media team will be happy to assist you. Please note that for security reasons, we may ask you to continue the conversation via a secure channel if your inquiry requires sharing sensitive information.

5.Kuda Customer Care Number Lagos

If you’re not sure about any transaction on your account or you suspect you have been scammed, please call 0700022555832 or send an email to fraud@kuda.com or help@kuda.com immediately.

6. Kuda Addresses In Africa

Nigeria

  • Contact-help@kuda.com
    Lagos,1-11 Commercial Avenue, Yaba, Lagos,

London

  • 5 New Street Square,
    London, EC4A 3TW,
    United Kingdom

Cape Town

  • 146 Campground Road,
    Snakepit Building, Level 4, Newlands, Cape Town

Tips for a Smooth Customer Service Experience

Here are a few tips to ensure a smooth and efficient customer service experience:

1. Provide Relevant Information

When contacting our customer service team, please provide relevant information such as your account number, transaction details, or any error messages you may have encountered. This will help us understand your issue better and provide you with a quicker resolution.

2. Be Clear and Concise

When explaining your issue or inquiry, try to be as clear and concise as possible. This will help our customer service team understand your concern quickly and provide you with the most accurate assistance.

3. Be Patient and Polite

Our customer service team is here to assist you, and we appreciate your patience and politeness. We understand that some issues can be frustrating, but treating our team with respect will help us serve you better.

4. Keep Records

It’s always a good idea to keep records of your communication with our customer service team. This includes noting down the date and time of your conversation, the name of the representative you spoke with, and any important details discussed. These records can be helpful for future reference.

Remember, at Kuda, we value our customers and strive to provide the best possible service. If you have any questions or concerns, don’t hesitate to reach out to our customer service team. We’re here to help!

Scroll to Top