Buffalo Logistics SHEIN Contact Number and Details in South Africa

Buffalo Logistics SHEIN Contact Number and Details in South Africa-Buffalo WhatsApp Number: +27 81 388 6570

If you’re searching for the Buffalo Logistics SHEIN contact number in South Africa, including specific details for Pretoria, Cape Town, or the Buffalo WhatsApp number, this guide provides all the essential information. Buffalo Logistics is a key courier service for SHEIN deliveries in South Africa, handling cross-border shipments from China to Africa.

Below, you’ll find verified contact details, including phone numbers, email addresses, and tips for tracking or resolving issues with your SHEIN orders.

Buffalo Logistics SHEIN Contact Details in South Africa

Buffalo Logistics operates as a China-Africa logistics provider, with a strong presence in South Africa, particularly for SHEIN shipments. Here are the primary contact details for Buffalo Logistics South Africa:

• Buffalo Logistics Contact Number: +27 10 510 9307 (South Africa customer service)
• Buffalo WhatsApp Number: +27 81 388 6570 (for tracking and delivery inquiries)
• Email Address: support@buffaloex.co.za (for general inquiries, tracking issues, or customs-related queries)
• Website: www.buffaloex.co.za or www.buffaloex.com
• Headquarters Address: Cnr Spring Hok & Jones Road, Bartlett, Boksburg, 1460, Gauteng, South Africa
• Additional Office: Unit 3, 106 Loper Avenue, Spartan X2, Kempton Park, 1619, Johannesburg

Note: Buffalo Logistics does not have a dedicated SHEIN-specific contact number. The above details are used for all Buffalo Logistics services, including SHEIN deliveries. For faster resolution, use the WhatsApp number or email support.

Buffalo Logistics SHEIN Contact Number in Pretoria and Cape Town

Buffalo Logistics primarily operates from its Johannesburg headquarters and does not list separate contact numbers for Pretoria or Cape Town. For customers in these regions:

• Pretoria: Use the general contact number +27 10 510 9307 or WhatsApp +27 81 388 6570. The Kempton Park office (near Pretoria) may handle local deliveries.
• Cape Town: The same contact details apply. Buffalo’s extensive warehouse network (35,500 m² across South Africa) ensures coverage in Cape Town, but no specific Cape Town phone number is provided. Email support@buffaloex.co.za for regional inquiries.

For location-specific issues, include your tracking number and delivery address when contacting support to ensure accurate assistance.

How to Contact Buffalo Logistics for SHEIN Orders

1. Track Your Package Online

Before contacting Buffalo Logistics, track your SHEIN order using the Buffalo tracking number provided in your SHEIN confirmation email or app. Steps:

• Visit www.buffaloex.co.za or thebuffalotracking.co.za and enter your tracking number.
• Alternatively, use universal tracking apps like 17Track or Parcelsapp, which Buffalo supports for real-time updates.
• Check for statuses like “Cleared Customs” or “Out for Delivery” to understand delays.

2. WhatsApp Support

The Buffalo WhatsApp number (+27 81 388 6570) is highly recommended for quick responses. Provide your:

• Tracking number
• Order details (e.g., SHEIN order ID)
• Issue description (e.g., stuck in customs, failed delivery)

WhatsApp is particularly useful for delivery updates or rescheduling in Pretoria, Cape Town, or other areas.

3. Email Support

For detailed issues, such as customs clearance, damaged packages, or returns, email support@buffaloex.co.za. Include:

• Tracking number
• Proof of payment (if customs duties are involved)
• Photos of damaged items (if applicable)

Expect responses within 1–2 business days, though some users report delays during peak periods.

4. Phone Support

The Buffalo Logistics contact number (+27 10 510 9307) connects to their South Africa customer service team. However, user reviews suggest inconsistent availability, with some calls going unanswered. If the line is busy, try WhatsApp or email instead.

International Number: For business or complex inquiries, a China-based number (+86 400 921 9066) is available, but it’s less practical for South African customers.

5. Visit a Buffalo Logistics Office

For urgent issues, you can visit the Johannesburg office at Cnr Spring Hok & Jones Road, Bartlett, Boksburg, or the Kempton Park office at 106 Loper Avenue. Note:

• Confirm availability by contacting support first.
• Bring your tracking number and ID for verification.
• No public-facing offices are listed for Cape Town or Pretoria, so in-person visits may not be feasible in these areas.

Common Issues with Buffalo Logistics SHEIN Deliveries

Based on user feedback, here are frequent challenges and solutions:

• Package Stuck in Customs: Delays often occur due to incomplete importer codes or unpaid duties. Contact support with your tracking number to resolve.
• Failed Delivery Attempts: Some customers report drivers not contacting them before marking deliveries as failed. Use WhatsApp to reschedule or update your address.
• Poor Communication: Phone lines may be unresponsive, and emails can take time. Persist with WhatsApp for faster replies.
• Damaged or Lost Packages: File a claim via support@buffaloex.co.za with proof of damage, tracking number, and package details. Claims may take up to a month to process.

Tips for Contacting Buffalo Logistics South Africa

1. Use WhatsApp First: The +27 81 388 6570 number is the most responsive channel for SHEIN-related queries.
2. Track Before Calling: Check your package status on thebuffalotracking.co.za or 17Track to avoid unnecessary calls.
3. Provide Complete Details: Always include your tracking number, SHEIN order ID, and specific issue to expedite support.
4. Contact SHEIN Directly: If Buffalo is unresponsive, reach out to SHEIN’s customer service via their app or website, as they may coordinate with Buffalo on your behalf.
5. Check Customs Fees: Ensure all VAT and duty fees are paid to avoid delays. Use an online VAT calculator for South Africa to estimate costs.

Buffalo Logistics Delivery Information

• Delivery Time: Standard door-to-door delivery takes 4–7 days from China to South Africa, though customs delays can extend this. The fastest recorded delivery is 3 days (Shanghai to Johannesburg).
• Operating Hours: Monday to Saturday, 8:00 AM to 5:00 PM. Deliveries occur on Saturdays but not on Sundays or public holidays.
• Services: Buffalo offers air freight, sea freight, and domestic/overseas logistics, with a focus on e-commerce for clients like SHEIN, Temu, and AliExpress.

Why Contact Buffalo Logistics for SHEIN Orders?

You may need to reach Buffalo Logistics for:

• Tracking Updates: Confirm the status of your SHEIN package.
• Customs Issues: Resolve delays or pay outstanding duties.
• Delivery Problems: Reschedule failed deliveries or update addresses.
• Returns or Claims: File for compensation for lost or damaged items.

Conclusion

For Buffalo Logistics SHEIN contact numbers in South Africa, use +27 10 510 9307 for phone support or +27 81 388 6570 for WhatsApp, which is the most reliable channel. Email support@buffaloex.co.za for detailed inquiries, especially for Pretoria or Cape Town deliveries. Always track your package first using www.buffaloex.co.za or 17Track to minimize contact attempts. While Buffalo Logistics is a trusted courier for SHEIN, user reviews highlight challenges with communication, so persistence and clear documentation are key to resolving issues.

For more details, visit www.buffaloex.co.za or www.buffaloex.com.