Customer ServiceSouth Africa

Telkom South Africa: Head Office, Services, and More

Telkom customer care number 081180 or WhatsApp 0811 601 700.

Telkom South Africa: Head Office, Services, and care number 081180 or WhatsApp 0811 601 700.

Telkom SA SOC Ltd is a leading telecommunications provider in South Africa, offering a wide range of services, including mobile, broadband, and fiber solutions.

Whether you’re looking for the Telkom Mobile head office address, prepaid data bundles, or insights into their digital tools like the Telkom app, this article covers it all.

This guide provides valuable information for users searching for Telkom-related queries, including their Johannesburg presence, LinkedIn profile, and more.

What is Telkom?

Telkom SA SOC Limited is South Africa’s largest integrated communications company, providing wireline and wireless telecommunications services across the African continent. Majority state-owned (55.3%), Telkom operates in over 38 countries, offering voice, broadband, mobile, and IT solutions. Its subsidiaries, including BCX, Gyro, and Openserve, enhance its portfolio, with Openserve being a key player in fiber-to-the-home (FTTH) infrastructure. Telkom is headquartered in Centurion, Gauteng, and is a market leader in broadband and managed services.

Telkom Mobile Head Office Address

The Telkom Mobile Head Office is located at:
Ground Floor, 92 Oak Avenue, Highveld Park, Centurion, Gauteng, 0157, South Africa.
Contact Number: +27 81 180

What Is The Sms Number For Telkom?

081 160 1820

This office serves as the central hub for Telkom Mobile’s operations, managing mobile services, customer support, and strategic initiatives.

Telkom Mobile Head Office Address Near Johannesburg

While the primary head office is in Centurion, which is approximately 50 km from Johannesburg, Telkom has various service centers and stores in and around Johannesburg for customer convenience. For those seeking a Telkom presence closer to Johannesburg, you can visit:

  • Telkom Park, The Hub: Located at 17 9th Street, Modderfontein, Johannesburg, this facility is a key operational center for Telkom, often referred to as “The Hub.” It supports various business and network operations.
    To find the nearest Telkom store, use the “Telkom Near Me” feature on their website or app.

Telkom Head Office Photos

Photos of Telkom’s head office in Centurion or Telkom Park, The Hub, are not widely available in public domains due to security and privacy policies. However, you can find glimpses of Telkom’s facilities on their official LinkedIn page or corporate website, where they occasionally share images of their modern office spaces, events, or infrastructure projects. For specific photos, contacting Telkom’s media team via telkom.foundation@telkom.co.za may yield results.

Telkom South Africa LinkedIn

Telkom SA SOC Ltd maintains an active presence on LinkedIn, where they share updates about their services, corporate social responsibility initiatives, and career opportunities. You can follow their official page at:
Telkom SA LinkedIn
This platform is ideal for professionals seeking insights into Telkom’s innovations, job openings, or partnerships. It’s also a great resource for staying updated on their contributions to South Africa’s digital landscape.

Telkom SA SOC Ltd: Company Overview

Telkom SA SOC Ltd is structured under a Group CEO, with divisions like Telkom Mobile, Telkom Business, Consumer Marketing, and Openserve. The company serves diverse industries, including retail, banking, healthcare, and the public sector. Telkom’s key offerings include:

  • Voice and Broadband: Fixed-line and mobile services.
  • IT and Cloud Services: Through BCX, providing data hosting and IT infrastructure management.
  • Converged Solutions: Combining mobile, fiber, and data center services.
    With over 4.5 million fixed access lines and a strong broadband customer base, Telkom remains a dominant force in South Africa’s ICT market.

Telkom South Africa Prepaid Data Bundles

Telkom offers a variety of prepaid data bundles tailored to different user needs, ensuring affordability and flexibility. Popular options include:

  • Daily Dose Bundles: Ideal for short-term use, starting from as low as R5 for 50MB.
  • Mo’Town Bundles: Exclusive data and voice deals for specific regions.
  • Streaming Bundles: Designed for media consumption, offering data for platforms like Netflix and YouTube.
    To purchase or manage bundles:
  • Download the Telkom App (available on Google Play and Apple App Store).
  • Dial 081180 or send an SMS to 081 160 1820.
  • Use the Telkom Web Self-Service Portal for usage tracking and top-ups.
    For the latest deals, visit www.telkom.co.za.

Telkom Park, The Hub

Telkom Park, The Hub, located at 17 9th Street, Modderfontein, Johannesburg, is a significant operational facility for Telkom. It supports network infrastructure, business operations, and innovation projects. The Hub is strategically positioned to serve Johannesburg-based customers and businesses, complementing the Centurion head office. While not a customer-facing location, it plays a critical role in Telkom’s service delivery.

Telkom App: Features and Q&A

The Telkom App is a powerful tool for managing your Telkom services. Available on Google Play and the Apple App Store, it offers features like:

  • Account Management: View balances, usage history, and pay bills.
  • Bundle Purchases: Buy data, voice, or streaming bundles.
  • Self-Service Tools: Troubleshoot issues or chat with the virtual assistant, Thuso.
  • Top-Ups: Recharge using credit cards or vouchers.

Telkom Q&A: Common Questions Answered

  1. How do I check my data balance?
    Send an SMS to 081 160 1820 or use the Telkom App/Web Portal.
  2. What is the customer care number?
    Dial 081180 or WhatsApp 0811 601 700.
  3. Can I top up my account online?
    Yes, via the Telkom App or Web Self-Service Portal using MasterCard/Visa.
  4. How do I contact Telkom for billing issues?
    Email 180@telkom.co.za or call +27 81 10210. Note that customer service response times may vary, with some users reporting long wait times.
  5. What should I do if my service is down?
    Check Downdetector for outages, use the Telkom App’s troubleshooting center, or contact customer care.

Why Choose Telkom?

Telkom’s commitment to connectivity, sustainability, and innovation makes it a top choice for South Africans. With a robust network, competitive prepaid bundles, and user-friendly digital tools like the Telkom App, it caters to both individual and business needs. Their presence in Johannesburg, Centurion, and beyond ensures accessibility, while their LinkedIn engagement keeps customers informed.

For more details, visit www.telkom.co.za or follow Telkom on LinkedIn. To locate a store or service point, use the Telkom website’s store locator or download the Telkom App today.

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