Customer ServiceSouth Africa

MiWay Insurance Contact Details

Customer Care, Claims, and Emergency Numbers in South Africa

MiWay Insurance Contact Details: Customer Care, Claims, and Emergency Numbers in South Africa-WhatsApp: 0860 64 64 64

MiWay Insurance Contact Details
MiWay Insurance Contact Details

Looking for MiWay Insurance contact details to manage your policy, file a claim, or seek emergency assistance? MiWay, one of South Africa’s leading short-term insurance providers, offers multiple ways to connect, including phone, WhatsApp, and online services. This guide provides all the essential MiWay contact numbers, including toll-free customer care, claims, emergency assistance, and more, ensuring you can reach them hassle-free.

MiWay Insurance Contact Number South Africa

For general inquiries, policy updates, or quotes, MiWay’s customer care toll-free number is your go-to:

  • Phone: 0860 64 64 64
  • Operating Hours:
    • Monday to Friday: 8:00 AM to 8:00 PM
    • Saturday: 8:00 AM to 1:00 PM

This MiWay contact number connects you to their Johannesburg-based customer care team, ready to assist with car, home, or business insurance queries. Whether you’re in Johannesburg, Cape Town, or anywhere in South Africa, this is the primary number for all non-emergency needs.

MiWay Insurance Claim Contact Details

Filing a claim with MiWay is straightforward. Use the same toll-free number for claims:

  • Claims Department Phone: 0860 64 64 64
  • Operating Hours:
    • Monday to Friday: 8:00 AM to 6:00 PM
    • Saturday: 8:00 AM to 1:00 PM

Alternatively, MiWay offers convenient online claim submission through:

  • MiXpress Online Portal: Log in to lodge a claim via the “Lodge a Claim” menu.
  • MiWay Mobile App: Use the step-by-step tool to submit claims, including photos of the incident.

For a seamless claims process, ensure you have a police case number and supporting documentation ready. You can also email claims-related queries to claims@miway.co.za.

MiWay Emergency Number

For roadside or household emergencies, MiWay’s MiHelp Emergency Assistance is available 24/7:

  • Emergency Phone: 08600 767 64 (SOS MiHelp)
  • Services Covered:
    • Roadside assistance (towing, flat tires, fuel delivery, locksmiths)
    • Household emergencies (plumbing, electrical, locksmith services)

This MiWay emergency number ensures help is always available, whether you’re stranded on the road or locked out of your home. If you’re over 100km from home, MiHelp can also arrange hotel accommodation or alternative transportation.

MiWay Contact WhatsApp Number

MiWay makes communication easy with their WhatsApp contact number:

  • WhatsApp: 0860 64 64 64

Simply save this number and message MiWay for quick assistance on policy queries, claims, or quotes. This service is ideal for non-urgent inquiries and complements their online self-service options.

MiWay Head Office Contact Number

Need to reach MiWay’s head office in Johannesburg? Here are the details:

  • Phone: 011 990 0000
  • Address: MiWay Head Office, Centurion, South Africa

For specific head office inquiries, it’s best to start with the customer care number (0860 64 64 64) to ensure your query is directed correctly.

MiWay Call Back Telephone Number

Don’t want to wait on hold? Use MiWay’s Call Me Back service:

  • How to Request: Visit the MiWay website or app, select the “Call Me Back” option, and provide your name, phone number, and preferred call time.
  • Purpose: Ideal for policy questions, quotes, or claim follow-ups.

This service reflects MiWay’s commitment to customer convenience, allowing you to get personalized assistance at a time that suits you.

MiWay Contact Number Customer Care Johannesburg

For customers in Johannesburg, the same toll-free customer care number applies:

  • Phone: 0860 64 64 64
  • Hours: Monday to Friday (8:00 AM to 8:00 PM), Saturday (8:00 AM to 1:00 PM)

This number connects you to MiWay’s Johannesburg-based team, ensuring localized support for your insurance needs.

Additional MiWay Contact Options

MiWay offers a range of digital and alternative contact methods:

Why Choose MiWay Insurance?

MiWay stands out in South Africa’s insurance market for its:

  • Affordable Premiums: Competitive rates for car, home, and business insurance.
  • Hassle-Free Claims: Online and app-based claim submissions for convenience.
  • 24/7 Emergency Assistance: Free roadside and household support via MiHelp.
  • Customer-Centric Service: High ratings on platforms like Hellopeter (4.57/5 stars).

Whether you need to report a claim, request a quote, or get emergency help, MiWay’s contact options make it easy to stay covered.

Conclusion

MiWay Insurance provides a variety of contact channels to meet your needs, from the toll-free customer care number (0860 64 64 64) to the 24/7 emergency line (08600 767 64) and WhatsApp (0860 64 64 64). Their Johannesburg-based team and digital tools ensure you can manage your insurance effortlessly. Save these MiWay contact details for quick access to customer care, claims, or emergency support in South Africa.

For more information or to get a quote, visit www.miway.co.za or call 0860 64 64 64 today!

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