Mr Price Customer Care Contact Number Email Address And Whatsapp Number

Mr Price Customer Care: Contact Number, Email Address, and WhatsApp Number

When shopping at Mr Price, South Africa’s leading retail chain for affordable fashion, homeware, and sportswear, you may need to reach out to their customer care team for assistance. Whether it’s a query about an order, returns, or store services, having the correct contact details is essential. This SEO-optimized article provides the most up-to-date Mr Price customer care contact number, email address, and WhatsApp number, ensuring you can connect effortlessly.

Why Contact Mr Price Customer Care?

Mr Price Group, including brands like Mr Price Apparel, Mr Price Home, Mr Price Sport, and Miladys, is known for its value-driven products and excellent customer service. You might need to contact their support team for:

• Tracking online orders
• Processing returns or exchanges
• Resolving payment issues
• Inquiring about store locations or stock availability
• Assistance with Mr Price Money accounts
• General feedback or complaints

Having quick access to their contact channels ensures a seamless shopping experience.

Mr Price Customer Care Contact Details

Below are the verified and official contact details for Mr Price customer care, optimized for your convenience.

1. Mr Price Customer Care Contact Number

For immediate assistance, you can call the Mr Price customer care team at:

Phone Number: +27 31 310 8000

This number connects you to the corporate head office in Durban, where trained representatives can assist with queries across all Mr Price divisions, including Mr Price Apparel, Home, Sport, and Money. Operating hours are typically Monday to Friday, 8 AM to 5 PM, but it’s wise to confirm during public holidays.

Tip: Have your order number or account details ready to expedite the process.

2. Mr Price Customer Care Email Address

If you prefer written communication or have a detailed query, you can email Mr Price at:

Email Address: customercare@mrpricegroup.com

This email is ideal for non-urgent matters, such as feedback, complaints, or inquiries about online orders. Be sure to include relevant details like your name, contact number, and order reference for a faster response. Expect a reply within 48-72 hours, depending on the query volume.

3. Mr Price Customer Care WhatsApp Number

For quick and convenient communication, Mr Price offers a WhatsApp support line:

WhatsApp Number: +27 80 021 2535

This number allows you to chat directly with a customer care agent for real-time assistance. It’s perfect for quick questions about stock, promotions, or app-related issues. To use it, save the number to your contacts and send a message via WhatsApp. Response times are generally prompt during business hours.

Pro Tip: The WhatsApp line is especially useful for tech-savvy shoppers who prefer messaging over calling.

Additional Ways to Connect with Mr Price

Beyond phone, email, and WhatsApp, Mr Price offers other channels to ensure you get the support you need:

Social Media

Mr Price is active on platforms like:

• Facebook: @MrPriceApparel, @MrPriceHome
• Instagram: @mrpfashion, @mrpricehome
• X: @MrPriceSA

These platforms are great for staying updated on promotions and sending direct messages for support. However, for sensitive issues, stick to email or phone to protect your privacy.

Mr Price Website and App

The Mr Price website (www.mrp.com) and mobile app feature a comprehensive FAQ section addressing common queries about shipping, returns, and payments. You can also submit queries via the “Contact Us” form on their website.

In-Store Support

For hands-on assistance, visit any Mr Price store. Store staff can help with returns, exchanges, or product inquiries. Use the store locator on the Mr Price website to find the nearest branch.

Tips for Contacting Mr Price Customer Care

To ensure a smooth experience when reaching out:

1. Be Specific: Clearly state your issue or question, including order numbers or account details.
2. Check FAQs First: Many common questions are answered on the Mr Price website, saving you time.
3. Use the Right Channel: Urgent issues are best handled via phone or WhatsApp, while email suits detailed complaints.
4. Keep Records: Note down call times, agent names, or email threads for reference.
5. Be Polite: Friendly communication often leads to faster resolutions.

Why Mr Price Customer Care Stands Out

Mr Price’s customer service is designed to be accessible and responsive, aligning with their brand ethos of affordability and convenience. Whether you’re shopping for trendy clothing, stylish homeware, or sports gear, their support team is equipped to handle a wide range of queries. The addition of WhatsApp support reflects their commitment to modern, user-friendly communication.

Frequently Asked Questions (FAQs)

What is Mr Price’s customer care number?

The official contact number is +27 31 310 8000.

How do I email Mr Price customer care?

Send your query to customercare@mrpricegroup.com.

Does Mr Price have a WhatsApp number?

Yes, you can message them at +27 80 021 2535.

Can I return an online purchase to a Mr Price store?

Check the return policy on www.mrp.com, as it varies by item and purchase method.

How long does Mr Price take to respond to emails?

Typically, responses are sent within 48-72 hours, depending on the query.

Conclusion

Connecting with Mr Price customer care is straightforward with their dedicated phone line (+27 31 310 8000), email (customercare@mrpricegroup.com), and WhatsApp number (+27 80 021 2535). Whether you need help with an order, have a complaint, or want to explore their services, these channels ensure you’re never left in the dark. Bookmark this page for quick access to Mr Price’s contact details and enjoy a hassle-free shopping experience.