In this blog post, we will provide you with the various ways to contact the Stanbic IBTC Bank Customer Care team in Nigeria. Find their phone contacts, email support, social media channels, live chat options, and branch visit information
Contacts; Local. 234 1422 7777 or +27 31571 5459; EMAIL. whistleblowingline@tip-offs.com.
- Customer Care Centre
Nigeria
0700 909 909 909 - International
234 0700 909 909 909 - Anti-Fraud
Nigeria
+27 315715459
International
+27 315715459 - Private Banking
Nigeria
01 422 4444
International
+234 01 422 4444 - Enterprise Direct
Nigeria
0700 333 3333 - Vehicle & Asset Financing
International
01 422 2222
Phone Contacts
If you prefer speaking to a customer care representative over the phone, you can reach out to them using the following numbers:
- Main Customer Care Line: +234 1 422 2222
- Toll-free Line: 0700 909 909 909Customer care team is available from Monday to Friday, 8:00 am to 5:00 pm, and on Saturdays from 9:00 am to 1:00 pm.
Email Support
If you have a non-urgent query or prefer to communicate via email, you can reach the customer care team by sending an email to customercarenigeria@stanbicibtc.com. They strive to respond to all emails within 24 hours.
Social Media
You can connect with and reach out to the customer care team through the following social media channels:
- Facebook: facebook.com/StanbicIBTC
- Twitter: twitter.com/StanbicIBTC
- Instagram: instagram.com/stanbicibtc
- LinkedIn: linkedin.com/company/stanbicibtc
We actively monitor our social media channels and aim to respond to customer queries and concerns promptly.
Live Chat
If you prefer real-time assistance, you can utilize the live chat feature available on the official website. Simply visit stanbicibtcbank.com and look for the live chat option in the bottom right corner of the page. The customer care representatives will be happy to assist you with any inquiries.
Branch Visits
If you prefer face-to-face interaction, you can visit any of their branches nationwide. Their friendly staff will be ready to assist you with any banking-related queries or concerns you may have. To find the nearest branch to you, please visit the website and use the branch locator tool.
Stanbic IBTC Bank values your feedback and strives to provide you with the best customer service experience. Whether you have a question about their products, need assistance with an account, or have any other banking-related queries, the customer care team is here to help. Reach out to them through any of the channels mentioned above, and they’ll be glad to assist you.
Remember, at Stanbic IBTC Bank, they are committed to serving you better.
