Mr Price Customer Care Contact Details: Phone, Email, WhatsApp, and More

The Mr Price customer care Contact phone number is +27 31 310 8000 or toll-free 0800 212 535 (South Africa). Available during business hours for general inquiries and support.

Mr Price Group Limited, a leading South African retail company, is renowned for its affordable fashion, homeware, and financial services. With over 1,060 stores across South Africa and other African countries, Mr Price ensures customer satisfaction through accessible and reliable customer care. Whether you have account queries, need to lodge complaints, or seek assistance from the collections department, this guide provides all the essential contact details, including phone numbers, email addresses, WhatsApp, and more.

Mr Price Customer Care Contact Number

For general inquiries, product questions, or assistance, Mr Price offers a dedicated customer care phone number:

• Customer Care Phone: +27 31 310 8000
• Toll-Free (South Africa): 0800 212 535

These numbers connect you to the Mr Price customer care team, available during business hours to address your concerns promptly.

Mr Price Customer Care Contact Number Near Me

To find the contact number for a Mr Price store near you, use the Store Finder tool on the official Mr Price website (mrpricegroup.com). Simply enter your location to get the phone number, address, and operating hours of the nearest store. This is ideal for in-store queries or returns.

Mr Price Customer Care Email Address

For written communication or detailed queries, you can email Mr Price’s customer care team. While a direct customer care email is not explicitly listed, you can reach out via the official website’s contact form or use the corporate email for escalation:

• Corporate Email: Available through mrpricegroup.com’s contact form
• Website Support: https://www.mrp.com/en_za/help[](https://customercarehotline.com/mr-price/)

For faster resolution, ensure your query includes your account details or order number when applicable.

Mr Price WhatsApp Number

Mr Price has embraced modern communication by offering a WhatsApp contact option for quick and convenient support. While the exact WhatsApp number may vary, you can typically find it on their official website or social media pages. As of now, check the following for updates:

• WhatsApp Support: Visit https://www.mrp.com/en_za/help or follow Mr Price’s official social media accounts (e.g., Facebook: Mr Price Home) for the latest WhatsApp contact details.

Mr Price Head Office Telephone Number

For corporate inquiries, complaints, or escalations, contact the Mr Price head office directly:

• Head Office Phone: +27 31 310 8000
• Address: Upper Level, Durban Station Complex, 65 Masabalala Yengwa Ave, Stamford Hill, Durban, 4001, South Africa

The head office handles high-level complaints and corporate matters, ensuring your concerns reach the right department.

Mr Price Contact Details by Division

Mr Price operates multiple divisions, each with specific contact numbers for targeted support:

• Mr Price Apparel: +27 31 310 8000
• Mr Price Home: +27 31 310 8809
• Mr Price Sport: +27 31 310 8545
• Miladys: +27 31 313 5500
• Mr Price Money: +27 31 367 3311

For division-specific queries, such as Mr Price Home product issues or Mr Price Money account concerns, use the relevant number.

Mr Price Mobile Contact Number

For mobile-specific queries, such as Mr Price Money services or account-related issues, contact:

• Mr Price Money: +27 31 367 3311

This number is ideal for mobile account queries, including credit applications or payment issues.

Mr Price Account Queries

For account-related concerns, such as credit limits, payment disputes, or account applications, Mr Price Money is your go-to department. Use the following contact details:

• Phone: +27 31 367 3311
• Website: https://www.mrpmoney.com
• Escalation: For unresolved issues, escalate via https://www.mrp.com/en_za/help. A written resolution will be sent within 10 business days to your registered email.

Customers have reported issues like delayed account feedback or credit limit concerns, so ensure you provide all relevant details for quicker resolution.

Mr Price Head Office Complaints

If you’re dissatisfied with the response from the customer care team, escalate your complaint to the head office:

• Complaints Phone: +27 31 310 8000
• Mailing Address: 65 Masabalala Yengwa Avenue, Upper Level, North Concourse, Durban Station Complex, Morningside, 4001, South Africa
• Website: https://www.mrp.com/en_za/help[](https://customercarehotline.com/mr-price/)

The head office aims to resolve complaints within 10 business days, providing a written response to your registered email.

Mr Price Collections Department Contact Details

For queries related to debt collection, overdue accounts, or payment arrangements, contact the Mr Price Money collections department:

• Phone: +27 31 367 3311
• Website: https://www.mrpmoney.com

This department handles all financial obligations, ensuring clear communication for account settlements or disputes.

Why Choose Mr Price Customer Care?

Mr Price Group Limited, founded in 1985, operates as a cash-based, omni-channel retailer with a strong presence in South Africa, Namibia, Botswana, and other African countries. With over 16,000 employees and annual revenue of $501 billion as of January 2025, Mr Price prioritizes customer satisfaction through:

• Multiple Contact Channels: Phone, email, WhatsApp, and online forms
• Efficient Escalation Process: Written resolutions within 10 business days
• Store Finder Tool: Easy access to local store contact details
• Dedicated Divisions: Specialized support for apparel, home, sport, and financial services

Tips for Contacting Mr Price Customer Care

1. Verify Contact Details: Always check the official website (mrpricegroup.com) or reliable sources to avoid outdated numbers.
2. Provide Clear Information: Include your account number, order details, or receipt information for faster assistance.
3. Use the Right Channel: For urgent issues, call the toll-free number; for detailed queries, use the contact form or email.
4. Escalate When Needed: If your issue isn’t resolved, contact the head office or use the escalation process via the website.
5. Check Social Media: Follow Mr Price on platforms like Facebook for updates on WhatsApp numbers or promotions.

Conclusion

Mr Price Group Limited offers comprehensive customer care support to ensure a seamless shopping experience. Whether you need the customer care phone number (+27 31 310 8000 or 0800 212 535), email support via the website, or the WhatsApp number through official channels, Mr Price makes it easy to get help. For account queries, complaints, or collections, use the dedicated Mr Price Money line (+27 31 367 3311) or escalate to the head office at 65 Masabalala Yengwa Ave, Durban. Visit mrpricegroup.com for more details and the latest contact information.

For further assistance, explore the official Mr Price website or social media pages to stay updated on customer care options.