Contacting Jumia Customer Care in Nigeria: Phone, Email, and Live Chat Support

Find the contact details for Jumia’s customer care in Nigeria. Call 0700 6000 000, email, or use the live chat feature on the Jumia website. Get assistance with your online shopping queries and enjoy a smooth shopping experience on Jumia. Explore the Help Center for answers to frequently asked questions.

Contacting Jumia Customer Care in Nigeria: Phone, Email, and Live Chat Support
Contacting Jumia Customer Care in Nigeria: Phone, Email, and Live Chat Support

Jumia Customer Care Contacts in Nigeria

When it comes to online shopping in Nigeria, Jumia is undoubtedly one of the leading e-commerce platforms. With a wide range of products and services, Jumia has gained popularity among Nigerians. However, as with any online platform, it is common to encounter issues or have questions. In such cases, knowing how to contact Jumia’s customer care for assistance is important. Here are the contact details for Jumia’s customer care in Nigeria:

Contact Number

If you prefer to speak directly with a customer care representative, you can reach Jumia’s customer care team in Nigeria by dialing their contact number: 0700 6000 000. This number is available from Monday to Friday, between 8:00 AM and 8:00 PM, and on Saturdays and Sundays, between 9:00 AM and 6:00 PM.


If you have a non-urgent query or prefer written communication, you can also reach out to Jumia’s customer care team via email. Simply send an email to with your inquiry, and a customer care representative will respond to you as soon as possible.

Live Chat

Jumia also offers a live chat feature on their website, which allows you to chat with a customer care representative in real-time. To access the live chat, visit the Jumia website and look for the “Chat with us” option. Click on it, and you will be connected to a customer care agent who can assist you with your questions or concerns.

It is important to note that Jumia’s customer care team is dedicated to providing excellent service and resolving any issues you may encounter. Whether you have a question about a product, need assistance with an order, or have any other concerns, do not hesitate to reach out to them. They are there to help you and ensure your shopping experience on Jumia is a smooth and enjoyable one.

Contact Jumia On Whatsapp In Nigeria

Jumia Nigeria is now accessible via various chat platforms like Blackberry Messenger, WeChat, Whatsapp and PalmChat! You can now use the Jumia Chat channels to make enquiries and receive feedback from our extremely knowledgeable agents. You will also get real time updates on amazing deals and discounts sent directly to your phones.

Here’s how to connect with us on your mobile

  • Blackberry Chat: 7E0E45BA
  • Blackberry Channel: C0042E15C
  • Whatsapp: 08181280977
  • Wechat: 08181280977
  • Palmchat: 9910003

When contacting Jumia’s customer care, it is helpful to have relevant information readily available. This may include your order number, product details, or any other relevant details related to your inquiry. Providing these details will enable the customer care team to assist you more efficiently.

In addition to contacting customer care, Jumia also has a comprehensive Help Center on their website. The Help Center contains answers to frequently asked questions and provides guidance on various topics such as orders, returns, payments, and more. Before reaching out to customer care, it may be beneficial to explore the Help Center as you may find the information you need.

What Is The Number For Jumia Whatsapp Uganda?

  • 0781950263
    📞 0323001380 WhatsApp 0781950263 to order.
  • Other inquiries, 📞 0312 531805.

How Do I Contact Jumia Whatsapp In Kenya?

  • 0711 011011
  • Call/Whatsapp 0711 011011 our customer service agent will order for you. The agent will ask for your email address & phone number

Jumia International Contact Details

Remember, Jumia’s customer care team is committed to ensuring your satisfaction as a customer. They are there to assist you and address any concerns you may have. So, whether you prefer to call, email, or use the live chat feature, don’t hesitate to reach out to them. Happy shopping!

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